Complaints Procedure

If you wish to register a complaint, please write to TL Dallas Independent Financial Services Ltd, Dallas House, Low Moor, Bradford, BD12 0HF, telephone 01274 465500 or e-mail jane@tldallasifs.co.uk

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567. The Financial Ombudsman Service is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services.